Who we are

Our website address is: https://renewspineandrehab.com. At Renew Spine and Rehabilitation (referred to as “we,” “us,” or “our”), we are committed to safeguarding your privacy and ensuring a secure experience for all website visitors and clients.

What Personal Data We Collect and Why We Collect It

We collect various types of personal data to enhance your experience on our website, maintain security, and fulfill legal or administrative obligations. Below, we explain the types of data we collect, why we collect it, and how it is used.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist in spam detection and ensure secure interactions. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to verify if you are a registered user. The Gravatar privacy policy can be found here. Once your comment is approved, your profile picture will be visible to the public in the context of your comment.

Media

If you upload images to our website, please avoid including embedded location data (EXIF GPS) as these can be extracted by other visitors. Removing location data helps protect your privacy.

Contact Forms

When you fill out a contact form on our site, we collect your name, email address, and any additional information you provide. This data is used solely to respond to your inquiries and will not be used for marketing unless you have given explicit consent. Contact form submissions are retained for customer service purposes.

Cookies

Comment Cookies: If you leave a comment, you may choose to save your name, email, and website in cookies for convenience, so you do not need to fill out these details for future comments. These cookies last for one year.

Login Cookies: If you have an account, we set a temporary cookie to verify if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. After logging in, we set cookies to save your login and display preferences. Login cookies last two days, and display cookies last one year. Choosing “Remember Me” will extend your login session for two weeks.

Edit/Publish Cookies: If you edit or publish an article, a cookie is saved to record the post ID. This cookie expires after one day and contains no personal data.

Embedded content from other websites

Articles on our site may include embedded content (such as videos or images). Embedded content from other sites behaves as if you have visited the third-party site directly, and those sites may collect data, use cookies, and monitor your interaction, especially if you are logged into their services.

Analytics

We use analytics tools to gain insights into visitor behavior and improve our services. These tools may collect anonymous data such as IP address, browser type, pages visited, and time spent on each page. We do not link this information to personal identities.

Who we share your data with

We do not sell or rent your data. However, we may share data with trusted service providers supporting our website operations, such as analytics providers, spam detection services, or web hosting companies. These third parties are obligated to protect your data and use it solely for the services they provide.

How long we retain your data

Comments: Comments and metadata are retained indefinitely to streamline follow-up interactions.

Registered Users: For users who register, we store personal information in their profile. Users may view, edit, or delete their data at any time, although usernames cannot be changed. Website administrators may also view and edit user information.

What rights you have over your data

If you have an account on this site or have left comments, you may request an exported file of your personal data or ask us to erase any data we hold about you, except information necessary for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be processed through automated spam detection services. Additionally, data collected from forms, analytics, and cookies may be processed by third-party services in compliance with privacy laws.

Additional Information

How we protect your data

We use industry-standard security measures, including encryption, secure servers, and restricted access, to protect your data. Our team regularly reviews security protocols to ensure compliance and data safety.

Data Breach Procedures

In the event of a data breach, we will act quickly to identify, contain, and assess the breach, notifying affected users and fulfilling any legal obligations. We will also take measures to prevent future incidents.

What Third Parties We Receive Data From

We may receive anonymized data from third-party analytics providers to help us understand website traffic and usage. This data is not linked to individual identities.

Automated Decision Making and Profiling

We do not use automated decision-making or profiling based on user data. All data processing is conducted by authorized personnel to maintain accuracy and integrity.

Industry Regulatory Disclosure Requirements

We comply with all applicable industry regulations regarding data privacy and protection. Our policy will be updated as necessary to reflect any changes in regulatory requirements.

Visit Us
  • Katy, TX
    456 Park Grove Dr, Katy, TX 77450
  • Bay City, TX
    1201 6th Street Bay City, TX 77414
  • El Campo, TX
    301 N. Mechanic St Suite A El Campo, TX 77437
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